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Flashcards in this deck (35)

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  • What digital marketing strategy tracks users across the web?

    YouTube videos

    Native ads

    Content marketing

    Retargeting

    marketing digital
  • When using mobile pay, real time records of what you've spent can help you:

    Spend more money

    Make quicker decisions when buying

    Make sure you're sticking to your budget

    Feel good about overspending

    payments budgeting
  • Why should you never buy the extended warranty?

    Retail items and products rarely break or malfunction

    You should buy the extended warranty. It is a smart financial decision

    Most retailers will replace or repair the product if it stops working within the first year

    The retailers never keep their promises

    warranties consumer
  • Creating a budget, having clear money goals, and slowing down to think through a purchase are practices of a:

    College student

    Free spirit

    Foolish consumer

    Wise consumer

    budgeting behavior
  • Since marketers have sophisticated technology and plans to get your money, what can you do to avoid falling into their trap?

    Never buy anything online

    Stay off any form of digital media entirely

    Be aware of when and where you're being marketed to

    Make snap decisions to buy products

    marketing awareness
  • What is the main goal of a retail customer reward system?

    To help save customers money

    To get customers to spend more money in the long run

    To make customers happy through free products and cash back

    To create wise customers who make smart money decisions

    retail rewards
  • Stuff doesn't equal:

    Happiness

    Investments

    Income

    Wealth

    contentment values
  • Americans spend over $600 a month on:

    Groceries and eating out

    Credit card fees

    Impulse purchases they didn't plan to buy

    Entertainment

    spending consumer
  • Before you insert your debit card at the gas pump, you should always:

    Make sure you have enough money in your account

    Ask the store clerk if there has been a thief here lately

    Pay cash - never use a card at a gas pump

    Check out the card reader to see if it looks different, loose, or worn

    security cards
  • Why is paying with cash considered better for avoiding overspending?

    You feel the loss of money when you use cash, so you're less likely to overspend.

    It's easier to part ways with cash, so you're more likely to overspend

    It isn't a better option. The perks of mobile pay outweigh the downsides.

    It helps the store clerk when you use cash.

    payments spending
  • To think big picture about money, what relationship is stated between money and contentment?

    The best way to be content is to have more money

    You can buy happiness

    The best way to have more money is to have contentment

    Your goals are less important than buying the latest and greatest stuff

    contentment personalfinance
  • If you are a victim of card fraud, what should you do?

    Contact your bank immediately

    Call 911 before making any other purchases

    Wait until the next week to contact your bank

    Wait for your bank to contact you

    security fraud
  • Personal finance is 20% head knowledge and 80% what?

    Behavior

    Motivation

    Attitude

    Good intentions

    behavior personalfinance
  • What does it mean to develop power over purchase?

    You can make decisions very quickly when it comes to purchasing items.

    You are able to slow down and think through your motives before buying something.

    You have power to purchase whatever you want, and you do so.

    You are powerless in the face of an impulse purchase.

    behavior purchasing
  • As a consumer, what is your right regarding product quality?

    Expect a product to live up to the quality promised to you before you purchased it

    Keep a product even if it malfunctions or has manufacturing issues

    Buy whatever you want, as long as you don't go into debt over it

    Pitch a fit if you don't like the product you just purchased, and demand a refund

    consumer rights
  • Is it true that you won't find contentment by just continually buying stuff?

    False

    True

    contentment consumption
  • Can shoe companies use influencer marketing to build brand recognition and credibility?

    True

    False

    marketing influencers
  • Is convenience described as both a perk and a downside of mobile pay?

    False

    True

    mobilepay behavior
  • Why do stores like mobile pay apps?

    It's easier for the retail store clerks.

    Digital pay is the way of the future, and retail stores like being ahead of the times.

    It makes paying easier and faster, so customers are more likely to overspend.

    It's harder for customers to pay, so they end up saving money.

    retail mobilepay
  • Which of the following hinders contentment?

    The Five Foundations

    Money principles

    Immediate gratification

    Delayed gratification

    contentment behavior
  • Appreciating who you are and what you have instead of wanting what your friends have is called

    Gratitude

    Consumerism

    Comparison

    Contentment

    gratitude social
  • Which of the following has the lowest risk for getting your card information stolen?

    Using your debit card and PIN at a reputable store

    Storing your card information online

    Making an online purchase on an unsecured site

    Handing your card over to a server at a restaurant

    security payments
  • Part of being a smart consumer is being able to . . .

    Use a credit card for the points without going into debt

    Say no to an unnecessary purchase

    Set up digital wallets and mobile payment

    Discern when to open a retail store credit card and when not to

    consumer decisionmaking
  • It's okay to make an online purchase if you're on unsecured Wi-Fi, as long as you log off as soon as you're done.

    True

    Sometimes

    Only with a VPN

    False

    security wifi
  • Why is digital ad spending projected to be $524 billion in 2024?

    Marketers know that you're on your mobile device more than you're reading newspaper ads or listening to live radio ads.

    Digital marketing is easier for marketers, so they prefer this method.

    Other marketing methods cost more.

    Advertisers are tired of old-fashioned marketing methods.

    marketing digital
  • Reading the owner's manual, using the product as intended, and keeping the receipt are ways to . . .

    Go into debt over an item

    Protect and maintain your purchase

    Avoid regretting an impulse purchase

    Think through a purchase

    warranty maintenance
  • The key to contentment is gratitude.

    False

    Sometimes

    Depends

    True

    contentment gratitude
  • An example of discretionary spending is

    Transportation

    Monthly rent

    Utilities and food

    Nonessential goods and services

    budgeting spending
  • Why does brand recognition help businesses?

    It eliminates the need for advertising.

    It helps the business recognize their own logo.

    It guarantees immediate sales.

    It makes their name and logo easily memorable for consumers.

    branding marketing
  • When someone steals and uses your debit or credit card information, what is that called?

    Borrowing

    Networking

    Authorized spending

    Fraud

    security fraud
  • Which of the following lists contains five marketing strategies retailers spend half of their annual budget on?

    Billboard ads, door-to-door sales, telephone cold-calling, print directories, coupon mailers

    Direct mail, radio ads, trade shows, telemarketing, in-store demos

    Email blasts, TV commercials, store signage, newspaper inserts, in-person events

    Retargeting, content marketing, influencer marketing, snack videos, native advertising

    marketing advertising
  • Which of the following is given as an example of how a thief might commit card fraud?

    Hacking the retailer's loyalty program only

    Using a gas station skimmer or copying card numbers

    Posting card info on social media for safekeeping

    Asking the bank to freeze the account voluntarily

    fraud security
  • Why are people more likely to overspend when they don't pay with cash?

    Using cards makes people forget the price of items

    Cash purchases are always recorded so people spend less

    Digital payments always charge extra fees that encourage more buying

    Cash is tangible; when you spend it you have less of it in your wallet

    behavior spending
  • How does having a budget help avoid traps of digital marketing?

    A budget makes retail websites stop retargeting you

    A budget prevents you from spending more than you have available for the month

    A budget guarantees discounts on advertised items

    A budget ensures you will see fewer ads online

    budgeting marketing
  • Which of these is listed as a tactic wise spenders use before making a purchase?

    Save for the short term

    Only buy items on impulse to get deals

    Avoid all social activities to save money

    Never use credit cards under any circumstance

    spending personalfinance
Appunti di studio

Chapter 5 — Smart Consumer Habits (Summary)

A concise guide to how digital marketing and payment tech influence spending, plus practical steps to budget, avoid fraud, and become a wise consumer.

Key digital marketing strategies

  • Retargeting: tracks users across sites to show ads for products you've viewed.
  • Content marketing: uses useful content to build trust and drive purchases.
  • Influencer marketing: brands use influencers to build credibility and recognition.
  • Native ads & snack videos: blend with platform content to increase engagement.
  • Marketers invest heavily in digital ads because people spend more time on mobile.

Mobile pay: perks and downsides

  • Perks: fast checkout, convenience, integrated rewards and receipts.
  • Downsides: makes spending easier so people tend to overspend; stores benefit from faster purchases.
  • Security: mobile pay can be secure, but convenience sometimes reduces spending awareness.

Cash vs. digital/mobile pay

  • Cash advantage: the physical loss of money increases spending awareness and reduces impulse buys.
  • Mobile pay disadvantage: less psychological friction — higher impulse spending risk.
  • Practical rule: use cash for discretionary purchases when you want tighter control.

Budgeting and behavior

  • Personal finance is ~20% knowledge and ~80% behavior — habits matter most.
  • A budget helps you avoid marketing traps by limiting how much is available to spend each month.
  • Key practices: set clear money goals, create a realistic budget, and slow down before buying.

Power over purchase (decisional control)

  • Definition: the ability to pause and evaluate motives before buying.
  • Tactics to build it:
  • Wait 24 hours for nonessential purchases.
  • List motives for the item (need vs want).
  • Compare alternatives and prices.
  • Use a spending plan or dedicated savings for wants.

Contentment and gratitude

  • Contentment: appreciating what you have instead of chasing what others own.
  • Gratitude reduces impulse buying and supports long-term financial goals.
  • Constant buying rarely produces lasting happiness.

Consumer rights and warranties

  • Extended warranties are usually unnecessary; many retailers honor repairs/replacements in the first year.
  • As a consumer you can reasonably expect products to match promised quality; keep receipts and manuals.

Card fraud and security tips

  • Card fraud = unauthorized use of your card or card data.
  • Common fraud vectors: skimming at gas pumps, unsecured websites, stolen card data.
  • Immediate actions if victimized: contact your bank immediately and monitor accounts.
  • Safety tips:
  • Inspect card readers at gas pumps for tampering before inserting a card.
  • Avoid storing card data on insecure sites and avoid purchases on unsecured Wi‑Fi.
  • Prefer reputable merchants and use cards with fraud protection.

Retail reward systems and merchant goals

  • Main retailer goal: increase long-term customer spending, not necessarily save you money.
  • Rewards create loyalty and encourage repeat purchases.

Practical pre-purchase checklist

  • Pause and ask: Do I need this? Will I regret it in 24 hours?
  • Check product manual, intended use, and return policy before buying.
  • Keep receipts and register warranties for easier returns or claims.
  • Save short-term for wants; invest long-term for goals.

Quick factual reminders (from the chapter)

  • Americans spend significant money on impulse purchases each month.
  • Discretionary spending = nonessential goods and services.
  • Contentment is linked to gratitude and resisting immediate gratification.
  • It's your right to expect product quality and to seek repair or return if it fails.

Short study prompts / essay seeds

  • Why does paying with cash reduce overspending?
  • How does a budget protect you from targeted digital marketing?
  • Explain mobile pay perks vs. downsides and how to mitigate overspending.

One-page action plan

  1. Create a monthly budget and designate a "fun" amount.
  2. Apply a 24-hour rule for impulse buys.
  3. Use cash for small discretionary purchases.
  4. Inspect card readers and avoid unsecured Wi‑Fi purchases.
  5. Keep receipts and read manuals; skip extended warranties in most cases.