Flashcards in this deck (21)

• What is the definition of Organizational Behavior (OB)?

  OB is the study of human behavior in organizational settings, applying knowledge from psychology, sociology, anthropology, and management science to improve work performance.
  organizational_behavior definition
• What are the benefits of effective OB practices?

  • Higher job satisfaction
  • Increased motivation
  • Enhanced productivity
  • Overall organizational success
  organizational_behavior benefits
• What are the three levels of OB analysis?

  • Individual Level
  • Group Level
  • Organizational Level
  organizational_behavior analysis
• What does the individual level of OB focus on?

  Personality, attitudes, perception, motivation, and learning.
  organizational_behavior individual_level
• What does the group level of OB examine?

  Team dynamics, leadership, communication, and conflict resolution.
  organizational_behavior group_level
• What does the organizational level of OB include?

  Culture, structure, and change management.
  organizational_behavior organizational_level
• What are the components of the organizing framework for OB?

  • Inputs: Personal and situational factors
  • Processes: Individual, group, and organizational interactions
  • Outcomes: Work attitudes, behaviors, and performance
  organizational_behavior framework
• What is the three-step approach to problem-solving in OB?

  1. Define the problem.
  2. Identify OB concepts to address it.
  3. Develop recommendations and take action.
  organizational_behavior problem_solving
• What is the contingency perspective in OB?

  No one-size-fits-all approach; best practices depend on the situation and situational factors affect management decisions.
  organizational_behavior contingency
• What are the ethical considerations in OB?

  Balancing ethical behavior with business objectives; common issues include discrimination, harassment, transparency, and CSR.
  organizational_behavior ethics
• What is Evidence-Based Decision Making (EBDM)?

  Using data, case studies, and empirical evidence to make informed decisions, avoiding biases and intuition-based errors.
  organizational_behavior ebdm
• How does OB contribute to career development?

  Enhances leadership, communication, adaptability, and problem-solving skills; helps navigate team dynamics and workplace challenges.
  organizational_behavior career_development
• What is Schwartz’s Value Theory?

  Values are guiding principles that influence behavior, categorized into: Self-Enhancement, Self-Transcendence, Openness to Change, and Conservation.
  values schwartz
• What are the three components of attitudes?

  • Affective: Emotional feelings
  • Cognitive: Beliefs or thoughts
  • Behavioral: Intentions to act
  attitudes components
• What is organizational commitment?

  The degree of employee attachment to the organization.
  attitudes organizational_commitment
• What is employee engagement?

  The level of enthusiasm and commitment to work.
  attitudes employee_engagement
• What is Perceived Organizational Support (POS)?

  Employee belief that the organization values their contributions and well-being.
  attitudes pos
• What is job satisfaction?

  Positive evaluation of job characteristics and work environment.
  attitudes job_satisfaction
• What are Organizational Citizenship Behaviors (OCBs)?

  Voluntary behaviors that go beyond job requirements, benefiting productivity, teamwork, and morale.
  attitudes ocbs
• What is cognitive dissonance?

  Psychological discomfort when attitudes and behaviors conflict.
  attitudes cognitive_dissonance
• What are strategies to resolve cognitive dissonance?

  • Change behavior to align with attitudes
  • Adjust attitudes to fit behavior
  • Rationalize inconsistencies
  attitudes resolution